My heart goes out to all these parents. I agree that Dr. Phil's telling Noah's mother not to resort to physical punishment is at odds with his statement that he'd have jerked that kid up out of his chair. Yeah, and done what? When he berated the parents for asking what they should do, he lost me. YES, they'd been listening, and YES, they got what he said, but theirs was a valid question. What SHOULD they do when their child slaps them or exhibits deep contempt?
I agree, too, that the parents' behavior has greatly contributed to the ghastly conduct of their children, and I agree with the previous poster that they KNOW this and that's why they're there. Surely more than a couple of us feel that Dr. Phil's arrogance occasionally precludes helpfulness on his part.