I have been a gameplayer for 15 years (give or take) and used the internet since its inception in a public form (when I started using it most were either dirt cheap subscriptions or free).
First off I want to apologize to the gentlemen that was on the show speaking about racism in gaming. While I of course was not involved (nor do I ever condone these things, theyre horrible and beligerent) I am such an avid game player that everytime I see these things happen I feel it adds another damper to the ever growing (and sadly ever immaturing) gameplaying community, and I think its horrible when it happens and I feel like if no one else in the gaming world will say something I will. I am sorry this happened to you, its horrible, and I totally agree that Companies should crackdown hard on this immature form of losing (or even gameplay in general).
I dont know how long he has been playing online but this form of immature vocalization of anger has been a constant source of problems for real gamers for many many years and only because of the ever growing nature of the current gaming industry has it gotten any real attention (such as the Dr. Phil Show). For 15 years I have had to deal with (as a gameplayer) immature bullying, racism, and overall rediculous content online from immature people.
I am sorry, also, Dr. Phil but you said something that is highly incorrect. For once I have caught you in saying something I know a whole lot about and you seem to know very little (only because I have grown up in this era I know and I apologize if I say that in some wrong way, not sure how else to state that I understand why this is so). Anyway, you stated griefing as being a new problem in gaming and you could not be more wrong. I have been playing games online for about 10 years or so and this has always been a problem in online gaming. Racist comments have (sadly) been a commonly huge problem in most gaming media (especially but not started by nor exclusive to) console gaming. Most Sports, as well as First Person Shooter games sadly attracts both good players as well as the immature.
I can relay many stories to you from my world of online gaming, of how bad things can get. Suffice to say however, while I do not play games online on console (as I prefer PC gaming for my online needs) I know most PC game DEVs (especially Massively Multiplayer Online Games) try hardcore to stop the attempts at hacking/griefing/ and immature gameplay that comes with the allowance of children with no good manners as well as adults who need an improper outlet or are doing what they do for specific reasons.
At this point I feel it's necessary to inform those that are new to this concept (griefing/hacking/and immature gameplay in particular) about the history of such things, that while not started by these people was made fairly popular before gaming became what it is today (pretty much at the start of it really). There is a game called counter strike, a multiplayer online Mod for half-life. Way back when this was not a new concept but rather a moment in time in which the concept had to be re-envisioned and made for a broader audience, there was many gameplayers that flocked to this game because it was a way to not only make friends but also play a game that was highly fun in a First Person Shooter Format. Unfortunately, this game also attracted a darker, seedier, as well as immature player base which scared most of the good meaning, just want to have fun player base away. Sadly what was to become this clan (known as Myg0t) prided themselves on what was known by this point as griefing (griefing actually possibly started during the days of Ultima Online which was the first MMOG). They even went so far as to hack game servers to win thereby making no one want to play which they indeed prided themselves on.
Nowadays, things such as this are cracked down on highly in most cases and while harrassment is extremely hard to prove, and while alot of gaming companies do not seem to actually crack down on such things, the vocalization as well as typing of terrible things is still heard in many games but hacking/griefing and even to some extent this form of immature gameplay is highly frowned upon in the overall gaming community. Some EULAs (an agreement you must agree to everytime you login to an MMOG stating your rights as a player of the game) actually mentions that this sort of gameplay is an offense and can get you banned. While the most immature take it as a pride to get banned from these games only to continue to whine/complain/argue/grief and overall cause malcontent on gaming forums among the player base (these are known as trolls) all they can do is type and talk and give more people jobs as they have no mature points of view and all you can do is wonder where their mother or father is.
I respected all the views on Freedom of speech, and as a writer I have a huge opinoin on that also, but I really just came here because as a gamer I take pride in my community and always feel bad when others in this community are being mistreated. I feel I had to set some things straight as well as apologize on behalf of the communities I know (which a vast majority of which are great people) and wish only the best for anyone with this problem of being harrassed by immature players. I do agree entirely with free-speech, but I highly respect those that know how to state what they believe in a mature fashion that is tactful and overall respectful. Sadly, alot of beliefs are in and of themselves not mature, tactful, nor respectful so the opinoin of them will never be stated as such and therefore I believe we need to be the better people and just put them on ignore.
For more information on griefing as well as gaming history please refer to wikipedia.org which has an indepth look at the fascinating yet terrible Myg0t clan (found here http://en.wikipedia.org/wiki/Mygot). I find them fascinating merely because a 13 year old boy started what is now a part of gaming history. While I do not at all condone what they did, it is a fascinating story (with a conslusion) and one that I hope is never repeated. Aslo look here http://en.wikipedia.org/wiki/Griefing for information on the term Griefing.
For anyone that reads this long post, thanks for reading I hope this has been educational and thought provoking (as it was meant to be).