Topic : 03/14 Dr. Phil Now: Fly Girls

This is a matter of civil liberties. Being rude, annoying and obnoxious is NOT illegal. In my work with the public I have encountered many rude and just plain mean customers; but I dont call the police and FBI and have them arrested. I think a little sensitivity training like maybe a Dealing With Angry Customers seminar could have diffused the situation before it escalated so far.

The women are young and not the most articulate about defending their position. They are also not very good at presenting themselves in a sympathetic light that people want to agree with. They don't make it easy. Nevertheless, they were more "intimidate-able" than their male counterpart, who was not even interviewed. It doesnt seem that they were treated equally. Dr Phil, you must realize that you are an imposing figure whom service providers are unlikely to challenge in this type of situation even before you were famous . Think of it from the girls' point of view.

I was on a Southwest flight back in 1999 heading to Las Vegas for a work trade show. We were with a large group and one of the women who worked with me at the time was slightly intoxicated. She has always been an outgoing girl with a larger than life personality. While she sat at the front of the plane I sat at the back in the seats that used to face eachother.

I was sitting with one coworker and a family. I had not had anything to drink. When I ordered a bloody mary I was told by the flight attendant that "I was cut off because I was loud and obnoxious and offensive" this was obviously highly embarrassing with my boss within earshot of the conversation.

Being that I can survive an hour flight without alcohol I dismissed it along with the attitude. When the seatbelt sign was turned off I got up to use the restroom and was told by this same flight attendant to "sit down now" in a very loud voice again.

I had ordered a virgin bloody mary because I like tomato juice and when it came I jokingly said, "wow, I must have been really obnoxious because I have been cut off of spices in my bloody mary" The family and I laughed because I was joking and making light of the situation.

When we landed there were police waiting for me. It took 8 other passengers on the plane including the family travelling with two small children to convince the police that i had not threatened the flight attendant.

They were going to arrest me. I too was told that I would be banned from all Southwest flights. I almost lost my job over this incident.

When I flew back with Southwest I had the same crew and one of the other flight attendants recognized me came over and said I am really sorry what happened to you the other day, and called the other flight attendant a derogatory term referring to a female dog.

I do not and will not fly Southwest Airlines and I fly over 75 times per year.

shown at the end of todays show????

Not understanding how that had to do with todays show. Maybe if it was a lingerie show but, it wasn't......

What gives????

thx

shown at the end of todays show????

Not understanding how that had to do with todays show. Maybe if it was a lingerie show but, it wasn't......

What gives????

thx