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Topic : BETA Community FAQ and Help Page

Number of Replies: 194
New Messages This Week: 0
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Created on : Wednesday, October 08, 2008, 10:03:07 am
Author : DrPhilBoard1
Join the new Dr. Phil Community! Currently in BETA, the new Dr. Phil Community will allow you to personalize your message board experience. We’ve created this FAQ board to help guide you through the transition from the old boards to the new boards. Here, you will find helpful tips to getting started. You can also post your questions and we’ll answer them!

Already a DrPhil.com member? Log in here.

Not a member? Register here.

NOTE: Please post only questions related to technical issues, or how to use the new boards and blogs. Any other questions will be removed.


UPDATED 11/13/08

What is MY PAGE?


My Page allows you quick access to all of your member features.

  • My Profile
    • Shows your private member profile.
    • Allows you to edit your profile picture.
    • Allows you to edit your profile via the "About me" link.
  • My Blog
    • Lists all of your blog entries, mood changes and quote changes.
    • Allows you to edit or delete a blog, or change the privacy setting.
    • Allows you to select when the blog will be posted so you can write it in advance and select the date when it will go live.
  • My Friend Gallery
    • Shows all of your current friends.
  • My Photo Gallery
    • Shows all of your current photo entries.
    • Allows you to edit or delete an entry.
  • My Video Gallery
    • Shows all of your current video entries.
  • My Audio Gallery
    • Shows all of your current audio entries.
  • My Comments
    • When a member posts a comment to your blog, you have the option to accept or reject it. All comments waiting to be approved by you will appear here.
  • My Friends
    • All pending friend requests will appear here, you have the option to accept or deny a request.
  • My Media
    • Shows number of audio or video entries awaiting approval.

What is UPDATE BLOG?


A blog is a section where you can share your thoughts on just about anything! It's similar to our current diaries, you can also select who is allowed to view your blog entries.

  • Post a Text Entry
    • Adds a text only entry.
  • Post a Photo Entry
    • Allows you to add one or more pictures along with text.
  • Post a Video Entry
    • Allows you to upload a video or record one from your webcam along with text.
  • Post an Audio Entry
    • Allows you to upload an audio file or record an audio along with text.
  • Change Mood
    • Add or change a mood with an icon along with a text entry.
  • Change Goal
    • Add a goal as a text entry.
  • Change Quote
    • Select or change a quote from a selected list of Dr. Phil "Philisms.".

What Types of Comments/Messages can I post?


There are four different types of messages you can post

  • A Text entry allows you to only add text, nothing else.
  • A Photo entry allows you to add a photo, or multiple photos along with text.
  • A Video entry allows you to upload a video from your computer, or record one from your webcam. You can also add text to this entry.
  • An Audio entry allows you to upload an audio file from your computer, or record one using your microphone. This also allows you to add text.

How do I post a Comment/Message or Blog Entry?

  • To post a comment/message, click the arrow down icon next to Reply with Text. A dropdown box will appear allowing you to select a text, photo, Video or audio entry.
  • For Audio, video and photo, please follow the instructions to upload or record. NOTE: We still need to add instructions for uploading a video and audio from your computer.
  • For a Text entry, you can either type directly into the posting box and use the formatting toolbar, or you can use one of the following:
    • The icon with the letter T on it allows you to paste something as plain text. Use this if you wish to strip any formatting when you're copying from another site or word processor. Click on the T, paste your text and click Insert. The plain text will then be inserted into the posting box for you to submit.
    • The icon with the letter W allows you to paste something you already typed in Microsoft Word. It will keep the formatting just as it appears in Word. Click on the W, paste your text and click Insert. The formatted text will then be inserted into the posting box for you to submit.
    • To the far right you will see HTML. Clicking this allows those familiar with HTML code to add their own HTML tags. Once you finish writing your coded text, click Update and your formatted text should then appear in the posting box to submit.
    • For Blogs, you also have the option to choose who is allowed to view them (Everyone, Just Friends, Only You), whether or not comments are allowed to be posted to your blog, and the date you wish your blog to appear. The default is to appear today as soon as it is reviewed by the moderators.
What are Blogs?

A Blog is your personal place where you can chat about anything, some folks like to use it as a diary. The blog belongs to you and you have control over who is allowed to view it. You alone are responsible for screening all comments posted to your blog. You can view pending comments under MY PAGE at the top, also in the left column when you go to your own profile. You then have the option to accept or reject a comment posted by someone else to your blog.


Blogs can be edited, but once a public blog is edited, it's sent back to the moderators for review. You can also add moods, a Dr. Phil quote, and goals to your blog, all of these can be found under UPDATE BLOG at the top.


What are Friends?

Make new friends or invite current friends to be on your friends list! With Friends, you can set up a blog that only those on your friends list can view and comment on. You also have the option of selecting how much info from your profile page your friends are allowed to view.


When you invite someone to be your friend, you need to wait until they accept your invitation. If someone sends you a friends request, you can view Pending Requests under MY PAGE at the top. You then have the option to accept, or deny the request.


How do I invite someone to be on my Friends list?


If you see a message posted by one of your friends, simply click on their user name to access their profile page. From that page you can invite them to be your friend.


If your friend hasn't posted yet, you can use the "User Search" box located on the left side on the main community page to access their profile: http://community.drphil.com/


What is My Profile?

Your profile page is what others can view to learn more about you. They can access your public profile page by clicking on your user name. You can choose exactly what information is made public, and who is able to view it.

  • To add a picture to your profile click Edit Profile Image and follow the instructions.
  • To edit your About Me section, click the Edit link. Here you can select what information you wish to remain public for all to view, which information only your friends may view, and which information no one can view.
  • This is where you can also update your personal info, and change your password.
  • You can also select how many messages you can view per page, and increase the font size.

I selected to have everything in my profile private, but it's still showing up. Why?


If you are still logged into your account, you will see more info than what the public can view. To see exactly what others can view, log out and then locate your member profile. You can use the SEARCH on the left side to find it.


The following have now been added to the BETA boards:

  • You can see whenever someone on your Friends list adds a new blog entry. Go to your profile page and next to the word FRIENDS it will list if there are any new entries posted by any of your friends to their blog.
  • On the main community page, on the left side you'll see a section called public blogs. As new blogs are created, they'll be added here for others to view. Similar to our Shared Diaries.
  • Ability to sort boards either by date or by popularity.
  • Ability to view NEW Messages since your last login. Also ALL messages.
  • Mousing over a profile pic on a message board post will enlarge the image for viewing.
  • Animated gifs are now supported on the BETA site. These will however, take a bit longer to upload since these files are generally larger in size.
  • Spell check has been added for text entries and comments
  • You can now choose a larger font size via your edit profile page.
  • You can now select messages to appear newest to oldest, or oldest to newest via your profile page.
  • A Subscribe/Unsubscribe link has now been added to message boards and blogs so you can add your favorite ones to your subscription list for easy access. Your subscription list will appear at the bottom of your profile page.
  • You may edit and/or delete any message or blog entry that you post.


As of January, 2009, this message board will become "Read Only" and will be closed to further posting. Please join the NEW Dr. Phil Community to continue your discussions, personalize your message board experience, start a blog and meet new friends.

October 12, 2008, 12:03 pm CDT

BETA Community FAQ and Help Page

Quote From: mewjag

If it posted anywhere I missed it, sorry if this is a rinse and repeat question but....

 

when is the BETA expected to go live?

 

Thanks,

Ami

 

We still do not have an ETA, I know the developers are still working on a lot of issues.
 
October 12, 2008, 12:04 pm CDT

BETA Community FAQ and Help Page

Quote From: fredastare

When you have the time, would it be possible to request two more things regarding the message boards.

 

1.  It would be a bit easier if the Header for the Boards showed up in a different colour  of font etc, so to better distinguish the Header the explanation of the boards more easily from the messages below.

 

2.  Also if the poster's profile pic was added to their posts that makes it much easier to identify the poster instead of reading the user name every time.  It makes the flow of conversation much smoother on the old format that for sure.

 

 

Thank you,

 

 

Fredi

 

 

We're pretty limited to font colors with the blur background so that might not be a possibility.

I've requested the profile pic be added to posts, not sure yet where we stand on that.
 
October 12, 2008, 12:05 pm CDT

BETA Community FAQ and Help Page

Quote From: fredastare

For those that are missing the spellcheck option on the new boards, I am able to use my spellcheck found in my Google tool bar, it's working like a charm for me.

 

Just a suggestion....hope it helps.

 

 

<3

 

Fredi

 

 

Hey, good suggestion? I did request the spell check feature be added, not sure if that's something they can do right away, or at all.
 
October 12, 2008, 12:43 pm CDT

Color

Quote From: DrPhilBoard1

We're pretty limited to font colors with the blur background so that might not be a possibility.

I've requested the profile pic be added to posts, not sure yet where we stand on that.

Bright yellow is a good one for contrast -- just a suggestion.

 

(BTDT in PowerPoint presentations)

 

Prof

 
October 12, 2008, 1:06 pm CDT

Random Thoughts

A few things have occurred to me as I've wended my way through the BETA site the last couple days. I don't intend to repeat stuff that others have already commented upon.

 

  • In the current format, one can have "subscriptions" to one or more MBs and keep track on the number of "new" posts when we sign in. In the new, is it possible to incorporate this feature in the "MyPage" pulldown menu? Seems like if you have a way to flag "New Comments", that flagging new posts to boards to which one subscribes should employ a similar mechanism --?
  • The checkboxes to "approve" friend applications and blog posts is positioned somewhat awkwardly in the far-right corner, well away from the pertinent info. It took me about a half-dozen tries to actually *find* the checkbox. Is there some way to move it to the left of the pane?
  • Some of the "bugs" that have come up appear to be browser-related. Something that might be helpful on *this* page is to say which versions of browser  the new format will be compatible with, as well as a "best viewed in" statement. I'd say that the bulk of us are using Windows machines (XP or Vista) and Internet Explorer. I dare say a lot of folks will need to upgrade their browsers.
  • I hate to bring this possibility up so early in the going (and I do *not* have anyone in mind when I say this!!!), is there a way to "de-friend" someone who is on your "Friends" list? Falling-outs do and will occur. =(

All for now.

Prof

 
October 12, 2008, 1:18 pm CDT

BETA Community FAQ and Help Page

Quote From: profmaryann

A few things have occurred to me as I've wended my way through the BETA site the last couple days. I don't intend to repeat stuff that others have already commented upon.

 

  • In the current format, one can have "subscriptions" to one or more MBs and keep track on the number of "new" posts when we sign in. In the new, is it possible to incorporate this feature in the "MyPage" pulldown menu? Seems like if you have a way to flag "New Comments", that flagging new posts to boards to which one subscribes should employ a similar mechanism --?
  • The checkboxes to "approve" friend applications and blog posts is positioned somewhat awkwardly in the far-right corner, well away from the pertinent info. It took me about a half-dozen tries to actually *find* the checkbox. Is there some way to move it to the left of the pane?
  • Some of the "bugs" that have come up appear to be browser-related. Something that might be helpful on *this* page is to say which versions of browser  the new format will be compatible with, as well as a "best viewed in" statement. I'd say that the bulk of us are using Windows machines (XP or Vista) and Internet Explorer. I dare say a lot of folks will need to upgrade their browsers.
  • I hate to bring this possibility up so early in the going (and I do *not* have anyone in mind when I say this!!!), is there a way to "de-friend" someone who is on your "Friends" list? Falling-outs do and will occur. =(

All for now.

Prof

  • In the current format, one can have "subscriptions" to one or more MBs and keep track on the number of "new" posts when we sign in. In the new, is it possible to incorporate this feature in the "MyPage" pulldown menu? Seems like if you have a way to flag "New Comments", that flagging new posts to boards to which one subscribes should employ a similar mechanism --?
We're working on this.
  • The checkboxes to "approve" friend applications and blog posts is positioned somewhat awkwardly in the far-right corner, well away from the pertinent info. It took me about a half-dozen tries to actually *find* the checkbox. Is there some way to move it to the left of the pane?
I'll pass that suggestion along.
  • Some of the "bugs" that have come up appear to be browser-related. Something that might be helpful on *this* page is to say which versions of browser  the new format will be compatible with, as well as a "best viewed in" statement. I'd say that the bulk of us are using Windows machines (XP or Vista) and Internet Explorer. I dare say a lot of folks will need to upgrade their browsers.
Once we're out of BETA, everything should work on the major browsers (IE, Firefox, Safari) Netscape however has not been supported for several years now since Microsoft no longer supports it.
  • I hate to bring this possibility up so early in the going (and I do *not* have anyone in mind when I say this!!!), is there a way to "de-friend" someone who is on your "Friends" list? Falling-outs do and will occur. =(
This is a very valid issue and is already on the list to be fixed.

Thanks!
 
October 12, 2008, 6:15 pm CDT

BETA Community FAQ and Help Page

Quote From: DrPhilBoard1

If you mean the yellow thumbs up and thumbs down, this is just a rating system. Users can rate the board or blog topic, this I believe would be used more on the various show boards to rate the show.

=(

 

I can see where others have employed the thumbs, but all I'm getting anytime I click on a "thumb" as a notation in the bottom of my browser window, the yellow triangle with the exclamation point inside symbol, and the message "Error on page." I use IE on a current iteration of Vista, so it could be a browser issue.

------------------------

Further navigation through boards and blogs brings up some more issues. (1) Is there  a way to see when someone last updated his/her blog, from within "Friend Gallery," so I can see at a glance who among my friends has updated their blogs recently? (2) There are relatively few posts on the boards so far, so it's a little hard to determine, but since the MB will always read "oldest posts first," is there/will there be a way to skip directly to the "last" page, as one can do now?

 

Prof 

 
October 13, 2008, 2:45 am CDT

A Tip...

Until the tech team irons out the problem of after posting a message and we are automatically "punted" back to the home page, just click on the "back arrow" on your top toolbar until you return to the board or blog you were previously on.  It usually takes two clicks.

 

Helps me a bit with time saving, instead of scrolling all through the boards again, especially those with several pages.

 

 

Fredi

 

 

 
October 13, 2008, 3:48 am CDT

BETA Community FAQ and Help Page

Has it been a consideration of the tech team to add Create A Topic on the new (non-show board) pages?

 

As it's confusing enough when I go there and there are random messages that really have no Title and no topic of interest.  Just messages to sort through before finding the Topic and discussion Boards.

 

Why with the time delay are you allowing for random messages to post on the Topic Boards at all?

 

 

Thanks for looking into this for me.

 

 

Fredi

 

 

 
October 13, 2008, 5:51 am CDT

BETA Community FAQ and Help Page

Quote From: profmaryann

=(

 

I can see where others have employed the thumbs, but all I'm getting anytime I click on a "thumb" as a notation in the bottom of my browser window, the yellow triangle with the exclamation point inside symbol, and the message "Error on page." I use IE on a current iteration of Vista, so it could be a browser issue.

------------------------

Further navigation through boards and blogs brings up some more issues. (1) Is there  a way to see when someone last updated his/her blog, from within "Friend Gallery," so I can see at a glance who among my friends has updated their blogs recently? (2) There are relatively few posts on the boards so far, so it's a little hard to determine, but since the MB will always read "oldest posts first," is there/will there be a way to skip directly to the "last" page, as one can do now?

 

Prof 

I just tested the thumbs up/down and it appears to be a bug with IE, it works properly on Firefox. I've reported this bug, thanks!

(1) Is there  a way to see when someone last updated his/her blog, from within "Friend Gallery," so I can see at a glance who among my friends has updated their blogs recently?

This request has been sent to the development team.

(2) There are relatively few posts on the boards so far, so it's a little hard to determine, but since the MB will always read "oldest posts first," is there/will there be a way to skip directly to the "last" page, as one can do now?

I've requested an option to allow members to select their viewing preferences like we have now. (Oldest first or newest first).
 
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