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Topic : BETA Community FAQ and Help Page

Number of Replies: 194
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Created on : Wednesday, October 08, 2008, 10:03:07 am
Author : DrPhilBoard1
Join the new Dr. Phil Community! Currently in BETA, the new Dr. Phil Community will allow you to personalize your message board experience. We’ve created this FAQ board to help guide you through the transition from the old boards to the new boards. Here, you will find helpful tips to getting started. You can also post your questions and we’ll answer them!

Already a DrPhil.com member? Log in here.

Not a member? Register here.

NOTE: Please post only questions related to technical issues, or how to use the new boards and blogs. Any other questions will be removed.


UPDATED 11/13/08

What is MY PAGE?


My Page allows you quick access to all of your member features.

  • My Profile
    • Shows your private member profile.
    • Allows you to edit your profile picture.
    • Allows you to edit your profile via the "About me" link.
  • My Blog
    • Lists all of your blog entries, mood changes and quote changes.
    • Allows you to edit or delete a blog, or change the privacy setting.
    • Allows you to select when the blog will be posted so you can write it in advance and select the date when it will go live.
  • My Friend Gallery
    • Shows all of your current friends.
  • My Photo Gallery
    • Shows all of your current photo entries.
    • Allows you to edit or delete an entry.
  • My Video Gallery
    • Shows all of your current video entries.
  • My Audio Gallery
    • Shows all of your current audio entries.
  • My Comments
    • When a member posts a comment to your blog, you have the option to accept or reject it. All comments waiting to be approved by you will appear here.
  • My Friends
    • All pending friend requests will appear here, you have the option to accept or deny a request.
  • My Media
    • Shows number of audio or video entries awaiting approval.

What is UPDATE BLOG?


A blog is a section where you can share your thoughts on just about anything! It's similar to our current diaries, you can also select who is allowed to view your blog entries.

  • Post a Text Entry
    • Adds a text only entry.
  • Post a Photo Entry
    • Allows you to add one or more pictures along with text.
  • Post a Video Entry
    • Allows you to upload a video or record one from your webcam along with text.
  • Post an Audio Entry
    • Allows you to upload an audio file or record an audio along with text.
  • Change Mood
    • Add or change a mood with an icon along with a text entry.
  • Change Goal
    • Add a goal as a text entry.
  • Change Quote
    • Select or change a quote from a selected list of Dr. Phil "Philisms.".

What Types of Comments/Messages can I post?


There are four different types of messages you can post

  • A Text entry allows you to only add text, nothing else.
  • A Photo entry allows you to add a photo, or multiple photos along with text.
  • A Video entry allows you to upload a video from your computer, or record one from your webcam. You can also add text to this entry.
  • An Audio entry allows you to upload an audio file from your computer, or record one using your microphone. This also allows you to add text.

How do I post a Comment/Message or Blog Entry?

  • To post a comment/message, click the arrow down icon next to Reply with Text. A dropdown box will appear allowing you to select a text, photo, Video or audio entry.
  • For Audio, video and photo, please follow the instructions to upload or record. NOTE: We still need to add instructions for uploading a video and audio from your computer.
  • For a Text entry, you can either type directly into the posting box and use the formatting toolbar, or you can use one of the following:
    • The icon with the letter T on it allows you to paste something as plain text. Use this if you wish to strip any formatting when you're copying from another site or word processor. Click on the T, paste your text and click Insert. The plain text will then be inserted into the posting box for you to submit.
    • The icon with the letter W allows you to paste something you already typed in Microsoft Word. It will keep the formatting just as it appears in Word. Click on the W, paste your text and click Insert. The formatted text will then be inserted into the posting box for you to submit.
    • To the far right you will see HTML. Clicking this allows those familiar with HTML code to add their own HTML tags. Once you finish writing your coded text, click Update and your formatted text should then appear in the posting box to submit.
    • For Blogs, you also have the option to choose who is allowed to view them (Everyone, Just Friends, Only You), whether or not comments are allowed to be posted to your blog, and the date you wish your blog to appear. The default is to appear today as soon as it is reviewed by the moderators.
What are Blogs?

A Blog is your personal place where you can chat about anything, some folks like to use it as a diary. The blog belongs to you and you have control over who is allowed to view it. You alone are responsible for screening all comments posted to your blog. You can view pending comments under MY PAGE at the top, also in the left column when you go to your own profile. You then have the option to accept or reject a comment posted by someone else to your blog.


Blogs can be edited, but once a public blog is edited, it's sent back to the moderators for review. You can also add moods, a Dr. Phil quote, and goals to your blog, all of these can be found under UPDATE BLOG at the top.


What are Friends?

Make new friends or invite current friends to be on your friends list! With Friends, you can set up a blog that only those on your friends list can view and comment on. You also have the option of selecting how much info from your profile page your friends are allowed to view.


When you invite someone to be your friend, you need to wait until they accept your invitation. If someone sends you a friends request, you can view Pending Requests under MY PAGE at the top. You then have the option to accept, or deny the request.


How do I invite someone to be on my Friends list?


If you see a message posted by one of your friends, simply click on their user name to access their profile page. From that page you can invite them to be your friend.


If your friend hasn't posted yet, you can use the "User Search" box located on the left side on the main community page to access their profile: http://community.drphil.com/


What is My Profile?

Your profile page is what others can view to learn more about you. They can access your public profile page by clicking on your user name. You can choose exactly what information is made public, and who is able to view it.

  • To add a picture to your profile click Edit Profile Image and follow the instructions.
  • To edit your About Me section, click the Edit link. Here you can select what information you wish to remain public for all to view, which information only your friends may view, and which information no one can view.
  • This is where you can also update your personal info, and change your password.
  • You can also select how many messages you can view per page, and increase the font size.

I selected to have everything in my profile private, but it's still showing up. Why?


If you are still logged into your account, you will see more info than what the public can view. To see exactly what others can view, log out and then locate your member profile. You can use the SEARCH on the left side to find it.


The following have now been added to the BETA boards:

  • You can see whenever someone on your Friends list adds a new blog entry. Go to your profile page and next to the word FRIENDS it will list if there are any new entries posted by any of your friends to their blog.
  • On the main community page, on the left side you'll see a section called public blogs. As new blogs are created, they'll be added here for others to view. Similar to our Shared Diaries.
  • Ability to sort boards either by date or by popularity.
  • Ability to view NEW Messages since your last login. Also ALL messages.
  • Mousing over a profile pic on a message board post will enlarge the image for viewing.
  • Animated gifs are now supported on the BETA site. These will however, take a bit longer to upload since these files are generally larger in size.
  • Spell check has been added for text entries and comments
  • You can now choose a larger font size via your edit profile page.
  • You can now select messages to appear newest to oldest, or oldest to newest via your profile page.
  • A Subscribe/Unsubscribe link has now been added to message boards and blogs so you can add your favorite ones to your subscription list for easy access. Your subscription list will appear at the bottom of your profile page.
  • You may edit and/or delete any message or blog entry that you post.


As of January, 2009, this message board will become "Read Only" and will be closed to further posting. Please join the NEW Dr. Phil Community to continue your discussions, personalize your message board experience, start a blog and meet new friends.

October 13, 2008, 1:11 pm CDT

BETA Community FAQ and Help Page

Quote From: cheryl_in_az

I have my videos and photos set to "friends only" and when I logged out and looked at my profile via the search feature, they are showing.  I even went back and edited them to see if I had accidently checked "Everyone", and I had all photos and videos checked with "friends only".

 

 

An update on this issue: This has been bumped to a high priority status by the developers so hopefully this will be fixed either later today or tomorrow. Thanks for letting us know!
 
October 13, 2008, 7:30 pm CDT

BETA Community FAQ and Help Page

Quote From: DrPhilBoard1

An update on this issue: This has been bumped to a high priority status by the developers so hopefully this will be fixed either later today or tomorrow. Thanks for letting us know!
Thank you! 
 
October 13, 2008, 7:31 pm CDT

BETA Community FAQ and Help Page

Quote From: DrPhilBoard1

An update on this issue: This has been bumped to a high priority status by the developers so hopefully this will be fixed either later today or tomorrow. Thanks for letting us know!

Thank you! 

 

Another glitch is that when logging into the beta site it has a place to check to remember your username and that is not working either. 

 

 
October 13, 2008, 7:33 pm CDT

BETA Community FAQ and Help Page

Quote From: DrPhilBoard1

An update on this issue: This has been bumped to a high priority status by the developers so hopefully this will be fixed either later today or tomorrow. Thanks for letting us know!
I just tested this and it is working correctly now....thanks again.
 
October 13, 2008, 8:30 pm CDT

BETA Community FAQ and Help Page

Quote From: DrPhilBoard1

OK, now I follow you!

Create Text Post at the top of News and Current Events is the same as creating a new topic board. We have it on the to-fix list to change that wording since it's very confusing. I've removed the random posts since it appears they were added there inadvertantly.

If you want to post a new message on a particular board, (not a reply to someone's comment), open the board and under the topic description of the board click the reply with text link, the one right under the board description.

This is also on the to-fix list, rewording the links.




A HUGE THANK YOU....

 

Create Text Post at the top of News and Current Events is the same as creating a new topic board. We have it on the to-fix list to change that wording since it's very confusing.

 

That's great to know, as I stated earlier, perhaps changing up the colours and the font etc will help poster to realise that this is a "Create a New Topic" not just a post away free zone which confuses many that are looking for their 'old' boards is all.  

 

I've removed the random posts since it appears they were added there inadvertently.

Thanks so much, and I fully understand that no one intended to mess up the Non show boards in commenting in the manner that was accessible to them...the Post A New Message button is nothing more at this point than a simple dialogue posting message, no different than a Reply To Post etc.

 

That is why I'd LOVE to see some "tweaking done in this area".  I would think that Dr. Phil would appreciated his Mod's overseeing what NEW "discussions" and boards are added or asked to be added to his site right?   =)


If you want to post a new message on a particular board, (not a reply to someones comment), open the board and under the topic description of the board click the reply with text link, the one right under the board description.

 

Thank you for the info, tho....I already have that part figured out.  Still, it took me a while to know that so you advice is solid and I hope can help others in trying to navigate the new format.    



This is also on the to-fix list, rewording the links.

Thank the heavens for that!!!

 

 

I've removed the random posts since it appears they were added there inadvertently.

 

That's wonderful, thank you for that.  I hope those that inadvertently posted understand why the removal was necessary.  As like I stated earlier, it's ONE thing to chat away and post, but it's ANOTHER thing when one mistakenly chats away and inadvertently creates a *non* topic really.

 

If you want to post a new message on a particular board, (not a reply to someones comment), open the board and under the topic description of the board click the reply with text link, the one right under the board description.

 

Hehehe, this is something that I "get" already, but is good advice for others that haven't fiddle fuddled with the new boards as much as myself...I'm NO pro, but I'm learning through sheer determination.   As well as all of your sound advice and guidance.    =)

 

This is also on the to-fix list, rewording the links.

 

THERE IS A GOD THEN?!?!?!?!?    LOL

 

 

Sorry couldn't help myself.....I'm grateful that this is the case, as I'm equally grateful that you have such patience during this transition phase.  Truly, I appreciate it.

 

 

<3

 

Fredi

 

 

 

 

 

 



 
October 13, 2008, 10:03 pm CDT

BETA Community FAQ and Help Page

Quote From: DrPhilBoard1

An update on this issue: This has been bumped to a high priority status by the developers so hopefully this will be fixed either later today or tomorrow. Thanks for letting us know!
I am also having this problem! Info I don't want to be made public is still showing up!
 
October 13, 2008, 10:08 pm CDT

BETA Community FAQ and Help Page

Quote From: profmaryann

=(

 

I can see where others have employed the thumbs, but all I'm getting anytime I click on a "thumb" as a notation in the bottom of my browser window, the yellow triangle with the exclamation point inside symbol, and the message "Error on page." I use IE on a current iteration of Vista, so it could be a browser issue.

------------------------

Further navigation through boards and blogs brings up some more issues. (1) Is there  a way to see when someone last updated his/her blog, from within "Friend Gallery," so I can see at a glance who among my friends has updated their blogs recently? (2) There are relatively few posts on the boards so far, so it's a little hard to determine, but since the MB will always read "oldest posts first," is there/will there be a way to skip directly to the "last" page, as one can do now?

 

Prof 

Hey Prof...I'm trying to add you to my friends list per your request, but it continues to say "pending".....

 

Cndrlla 

 
October 14, 2008, 5:21 am CDT

BETA Community FAQ and Help Page

Quote From: cndrlla

I am also having this problem! Info I don't want to be made public is still showing up!
If you mean profile info, as long as you're logged in, you will see more info than the general public. Here's a test to show exactly what others can see on your profile page.
  1. Log out
  2. Locate your profile by using the search user name on the left
  3. What appears is exactly what's made public.
If you're referring to pictures, videos and audios that you selected to be private, or for friends only, this issue was corrected last night.
 
October 14, 2008, 5:22 am CDT

BETA Community FAQ and Help Page

Quote From: cheryl_in_az

Thank you! 

 

Another glitch is that when logging into the beta site it has a place to check to remember your username and that is not working either. 

 

Thanks for this info, I've passed it along to the developers to add to the list.
 
October 14, 2008, 8:46 am CDT

An Update

The time delay has now been removed from the general topic boards (non-show boards), the same as we currently have on the old boards. We're going to keep the delay on the Feedback boards for now just so we don't miss anyone's questions or concerns and can address them quickly.

 

Thanks

 
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