Messages By: KathySue

Quote From: bardiagas

I believe that this is all wrong

The store made a mistake by giving him the wrong ring

It was not anyone elses mistake

If a store makes a mistake the customer doesn't have to pay the price.

The store takes the consequences. 

Why should the customer pay for the store's mistake

I would certainly never go to that store in case they made a mistake with me

It should never have even become public.

Not a very good reputation for that store.

 

Dianne

 

Quote From: srlvll

     I was so disappointed with the stance that Dr. Phil took with the young couple who received the wrong ring.  The bottom line is simply this: they want to keep something that they did not pay for.  Why this even hit Dr. Phil's radar as an injustice, I have no idea. 
     Let's say that the man did not check the ring before leaving the store (because if he saw it, he should have realized it wasn't right & corrected it before he left).  So he takes it by mistake, and he proposes.  I understand that the moment of the proposal is a wonderful memory, but the ring does not make the moment.  What makes it special is having the man you love ask for your hand in marriage.  So what then is the real motivation for keeping it?  It's a bigger stone!  As others have posted, if the stone had been smaller, they both would have been at the store demanding the correct one (and probably a discount to smooth things over!).  
     Even if you buy the whole "it has so much sentimental value now that we have to keep it exactly as we have it", then they need to pay for it.  If they can't afford it, then they need to manage their disappointment, and maybe in the future he could have bought her a larger anniversary ring.  Instead, they chose to simply keep what was not theirs.  They showed an absolute disregard for the impact of their actions on others.  As the lawyer pointed out, it wasn't just the jewelry store that lost out.  Another customer's special moment was delayed because their stone was in the hands of these dishonest people. 
     Dr. Phil was completely off the mark when he implied that there was something wrong with the jeweler taking legal action because it cost more than the difference in the stones.  What is the jeweler supposed to do?  Let the couple decide what they feel is fair to pay for the stone?  Plus, it is not just the value of the stone that the jeweler is out.  They did not even go into what the jeweler may have lost in reputation and money in trying to placate the other customer whose stone they took. 
     The icing on the cake was the fact that Dr. Phil actually rewarded these dishonest people for their actions.  I was floored by this as he basically gave a stamp of approval to their poor behavior.  He paid their debt and sent them to dinner to celebrate their ethically bankrupt behavior. 

Quote From: doomsdaydiva

I hate this time of year because it's almost over.  As the year comes to an end, my feelings of doom, dread and fear increase. Most people are happy when we enter a New Year because the old one was so awful they're glad to see the last of it. But the new year always, ALWAYS turns out to be just as bad, or even worse. Not only do we still have war, disease, fighting, killing and general stupidity more than ever, but now the economy is in complete ruins. I can hardly stand it. Why? WHY????????????????????????