Messages By:

It is heartbreaking to see two mothers in a row in the program, where the mothers are in severe denial. First one is a drug addict herself, then claims she never saw it coming and never suspected anything although her daughter started drinking at age 14, etc.   The second mother blames her daughter's friend for the murderous attack on the father, although her daughter had perpetrated several murderous attacks since she was 2 years old.  Very sad indeed, that a parent is so much in denial that she can block out of memory the past attacks and smooth them over, and now refuses to accept the fact of having closed her eyes to the attacks in the past, and still at this point is continuing the same by blaming the daughter's friend.  I am surprised that Dr. Phil did not latch on to the mothers' cases, but perhaps the focal point was to help the daughters recover a path to normalcy - both of these mothers are beyond help as they have bastioned themselves into the belief that they had nothing to do with what happened to their daughters. My opinion as a plain viewer, not a medical or mental health professional.

When I fly, I fly exclusively on Southwest (about twelve or more roundtrips per year for last several years).  My impression of Southwest as a company is sheer admiration [they manage to post a plus while having lowest fares on the market, when other airlines go under], and my experiences with their employees are great: professional, cheerful, relaxed, courteous, knolwedgeable and friendly.  Based on my experiences, I am ready to flatly not believe that their appearanve had nothing to do with the reason they were denied boarding or banned from using Southwest.  If loud cussing and aggressive behavior toward staff or fellow passengers was involved, then that is a valid reason and the girls have nobody but themselves to blame for it.  I hope Southwest representative is heard in the Dr.Phil show when it airs in my area on Friday this week.  Pretty sure that will be the case, Dr, Phil has the reputation of being fair and unbiased in discussing problems.