I was in complete agreement with the woman regarding the discipline of children in public. It was quite obvious that there was some misunderstanding of her position by the other woman. What she was saying was that if the child was engaging her in some form (kicking the back of her seat, throwing things at her, etc.) then it was appropriate to tell the child to stop.  
 
What gets me about this topic is that people with children think they are entitled to have their child disrupt others in public places. I've heard every excuse in the book for this from "My child has a right to be here" to "He/she's just a babyeeee." 
 
A child has a right to be in SOME places, but not all places and if a child is being disruptive and disturbing others, he/she should be taken out of the place. An adult would not be allowed to scream, cry and disrupt others in a public place. It's called disturbing the peace and it's a crime. Yes, children are not adults, but the theme still stands - if they are being disruptive, they should leave.  
 
I thought it was outrageous for the women with three children (and pregnant with a fourth) to say she had trouble handling all three kids when they are out and about. Here's some novel concepts: 
 
1. Don't have more kids than you can handle. 
2. Understand that when you bring children into this world, you're going to have to miss a few things here and there if they are being disruptive because you have to properly discipline them by leaving a place where they aren't behaving. 
 
It seemed to me that woman just wanted to make excuses for why she couldn't possibly be expected to be a good parent. 
 
The story Robin told about taking her son out of a restaurant when he was noisy/throwing a fit was right on! She left with him and apologized to the other patrons to boot. Now that's good parenting.