“My mom has been stuck in the ’70s for as long as I can remember,” says Tiffany, who’s getting married in May and wants her mother, Rebecca, to have an updated look by then. Aside from being embarrassed by her mom’s hair, she thinks her mom has a fear of change.

“I think I possibly would like a change, but I’ve been a little nervous about trying it,” Rebecca tells Dr. Phil.

With a little help backstage, Rebecca changes her hairstyle for the first time in 28 years.