What to Do if You Have an Emergency
America's 911 system handles nearly 240 million calls per year, and the growing number of dispatch disasters can be a matter of life or death.
If you are in a life-threatening situation, there are several things you can do to assist emergency response personnel. The following is the 911 protocol:
- Stay calm
- Know your location
- Answer the operator's questions
- Do not hang up
- Disclose what the threats are " if there are weapons, drugs, alcohol, etc.
Below are examples of emergency situations that would warrant a call to 911:
- Immediate threat to person or property
- Serious injury or medical problem
- Fight in progress
- Break in
- Person screaming for help
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