Shelly's 17-year-old daughter, Cortney, desperately wants to have plastic surgery.
"She thinks she's unattractive. Nobody asks her out and she thinks it's because of her looks. Dr. Phil, I would love for you to get through to Cortney what a beautiful person she is on the inside and not to worry about the outside," Shelly explains.
"I want to get my breasts enlarged," Cortney explains. "They're a B right now and I want a C so they're firm and 'sit up' instead of just hanging down there. I want my nose done because it's very 'bulby' on the end. I also want to get liposuction on my butt so I can get all of this fat sucked out."
"When you're modeling, you are emanating something that comes from the inside. The eyes are the windows of the soul. If you have nothing in there, you will radiate nothing and cannot be a successful model," says Roshumba.
"Tell me how you think you will feel about yourself if you go ahead and get all of these procedures. What do you expect?" asks Dr. Phil.
"That I will look better. I'm a nice person but still can't get a boyfriend, so obviously there's something wrong with the way I look. It might make them like me more and obviously make me feel better about myself too," says Cortney.
"Boy, you must think I look like Fido's ass! I'm 51, bald and got a nose like an anteater," jokes Dr. Phil.
"I want you to hear something: In the history of the entire world, there has never been another you — and there never will be. God made you uniquely you. And for you to reject that and say 'I'm not good enough for me' is not OK with me," he says.
"It worries me that you are desperate for male acceptance," says Dr. Phil. "It's not as available as you want it to be with your real dad because your parents got divorced when you were young, and you don't feel that connection with your stepfather. If you have surgery to get that male acceptance and fill the void, it won't work. You need to find out who you are and accept yourself."
Dr. Phil noticed that a member of the studio audience was especially moved by what was going on. "Tell me why you are having such a reaction to what I'm saying to Cortney."
"Because I'm feeling what she's going through. When you said that you need a relationship with yourself first, it touched me. I wish I had someone talk to me when I was that age. I would have made different choices in my life and embraced myself earlier. I would have stopped making judgments based on appearance and not be sitting here worrying about how I look," says Dana.
Laura worries about her 12-year-old daughter, Kansas, who is so obsessed with her looks she's almost flunked out of school. "Dr. Phil, help me get this kid focused on her education instead of the way she looks," she says.
"I don't need an education because I'm going to be a fashion model. I'd like to quit school ... I'm one of the five prettiest girls in my school," says Kansas.
Roshumba, a 15-year veteran of the modeling industry and correspondent for Entertainment Tonight stopped by to give Kansas some first-hand advice.
"I wanted to move to Paris when I was 15, but staying in school was the best thing I did. I had to be able to deal with adults in my modeling career — agents, managers, designers — and negotiate contracts. Education is important to navigate the basics of the business."