Steve says he loves Ashley, but he'd "like to see her be more motivated with school and around the house." They're missing the bond that a father and daughter have, he says, because they "just don't really connect."
"One of the things we don't do enough is to regard one another as human beings," says Dr. Phil. "We look past people all the time, but we don't ever look at them." Instructing Ashley and Steve to look each other in the eyes, he has them stand with a gap between them.
"I'm willing to tell her I love her every night before I go to bed," says Steve. "I'm willing to show him respect every day. I don't do much of that now," says Ashley.
Mike and his 14-year-old daughter Shawna fight constantly. She thinks he says "no" to everything without explaining why.
"He says no to tight clothing, no white lying ... no going places when he doesn't know the people who are going to be there, no riding in cars with people he doesn't know, no to spending too much time online, getting any belly button piercings or any more earring holes..."
Dr. Phil has Mike and Shawna try a role reversal. If they listen to each other and explain their reasoning, they can negotiate a plan that works for both of them.
"She just nags me constantly," says Courtney, who has called her single mom "stupid," "retarded," and "mean."
"Does it make sense to you that you should be able to talk to your mother in that disrespectful way?" asks Dr. Phil.
"Basically, I can do anything," she says. "Sometimes I just want to be told no," says Courtney.
"Kids need to be able to predict the consequences of their actions with 100 percent accuracy," says Dr. Phil.