"How do you feel about being here today, and me talking to your mom and your dad? What do you hope happens?" Dr. Phil asks her.
"I would just wish that my dad would be more understanding and caring, just listen more, be a lot nicer," she says.
"How could he be nicer?" Dr. Phil asks.
"Not yelling at me all the time and blaming things on me and just punishing me really hard for, like, the littlest things," she says.
"Let me tell you, we're very much focused on that, and I met your dad and your mom, and I've had a chance to talk with them. I want to tell you what I think," Dr. Phil says. "I think that your dad loves you very, very much. I've talked to him about doing some different things and approaching you in a different way, and he has told me that he very much wants to do that. So I just want to pledge to you that I want to see that happen, and I'm going to do everything I can to help, so you can be happy, and you can feel safe and secure."
"I just want to know the reason why I'm the one who always gets punished extremely, [more] than my brothers and sisters," she says.
"Well, we're going to figure that out, but most importantly, we're going to stop it," Dr. Phil says. "We're going to get you some counseling. We're going to do some different things so you and your dad and your mom can define a new relationship."
"Yeah, I think it'd be a really good thing," she says.
"I know something happened to you a few years back where somebody, a man, really took advantage of you," Dr. Phil says. "And I want to tell you that I am so deeply sorry that that happened. And I want to tell you that it would absolutely break my heart if you thought, 1) that that was in any way your fault, or 2) that you were a bad person or not OK because that happened. I know you think about that a lot. I know it scares you when you think about it a lot, and I want to get you some help to put that behind you, OK? But most importantly, above all else, you have to know that that was not your fault and it didn't change who you are. OK? It was not OK. And we're going to help with that, all right? Tell me what you're hearing me say."
"It's not my fault. It's not right," she says.
"Do you believe me when I say that?" Dr. Phil asks.
"I do believe you," she says.
"I'm going to give you a phone number. A secret phone number, and if you get in a pickle when you need to talk, I'm going to give you this number so you can call. All right? I'm going to go back out and talk to your folks a little bit more, and then we'll see if we can't begin to change the way some things are going," he tells her.
"Thank you," she says.