Her mother, Kristi, says, "My 19-year-old daughter, Krystal, is blessed with a 34C. I think she should be happy with that."
"Being perfect means looking perfect," says Krystal. "I'd like my body to look more like Heidi Klum. I'm constantly comparing myself to girls in music videos and magazines because they look perfect. Sometimes if I don't like my photographs, I'll Photoshop them to get rid of any bulge I don't like or blemishes on my face. I feel like my breasts are too pointy. I don't think they're round enough. I wear two bras because I like my breasts to look rounder and fuller. When I don't have any clothes on, I won't even look at myself in the mirror. Sometimes before I go out, I try on as many as six to seven outfits. I usually just end up putting on baggy shorts and a baggy shirt because I don't think anything looks good on me.""My mom has made it very clear that she doesn't want me to get plastic surgery, but then I just call her a hypocrite because she has plastic surgery too. My sister, Katie, is 21 years old and she's already had plastic surgery on her breasts," Krystal says.
"I had my breasts and tummy done three years ago," Kristi says. "I think it's OK to do to make yourself feel better."
"To be able to look at myself and think I look pretty," she says.
Krystal spends at least two hours getting ready every day. Dr. Phil asks, "Who're you trying to impress?"
"Myself," she says. "I get ready to look better for myself, like, when I look in the mirror, I don't like what I see."
"Probably," Kristi admits.
"You had it three years ago but you want to do it again. Why?" Dr. Phil asks.
"Because they sag and they're set too far apart," Kristi says.
Dr. Phil mentions that Kristi also had a tummy tuck, and she's still not happy. "You still aren't comfortable with your body, even if you have your breasts done again. You still keep the lights off with your husband."
"Yes," Kristi agrees.
Dr. Phil explains that there is a difference between what we do and the experience we're looking for. He tells Krystal, "What you're really looking for is a feeling of acceptance of yourself, and you just think that will help you get it."
"Yes," she agrees.
"What you're looking for is not new breasts, what you're looking for is an experience of being comfortable with who you are," Dr. Phil says.
Dr. Phil asks Kristi, "Have you set the tone?"
"Probably, yes," she admits. She wishes she hadn't influenced her daughter, but says she still wants more surgery to correct what has already been done.
Katie says, "I think she should wait at least until she's a little bit older and has children because after I had my daughter, a lot of things changed, so I was happy that I waited until afterwards."
"Are you glad you did it?" Dr. Phil asks Katie.
"I'm happy that I did it, but I'm just a little disappointed with the results that came out. I don't think I got what I paid for, I guess," she says.
Katie's plastic surgery came from an advertised special. Dr. Phil cautions them. "There are certain things that you kind of look for a bargain on, and there are certain things that you just don't look for a bargain on," he says.
Dr. Phil asks Krystal, "Do you realize that this stuff can go bad?"
"Yes," she says.
Dr. Phil shows her a video of a former guest, Debra, who kept having surgery to feel better about herself, but was never satisfied. Debra had over 15 surgeries and many of them were to correct previous surgeries. After the video, Dr. Phil shows Krystal Debra's before and after photos.
Dr. Phil explains that there are right and wrong reasons to have plastic surgery, and it's important to know if someone is a good candidate with the right motivation. One example is a burn victim or someone who's been disfigured. Another is someone who loves and accepts who they are, and wants the outside to match how good they feel on the inside. And then, there's the third candidate. "Those are the people who don't feel good on the inside, and they think fixing the outside will change the feeling on the inside. Those are bad candidates," he says.
"I think you're probably right," says Krystal. She admits to having a lack of self-esteem, which is tied to her body image.
"And you think improving your body image would fix your self-image? You'd feel better about yourself and therefore you would be happier?" he asks.
"Not completely," she says. "Like, I have to be a good person too, I have to have a good self-image."
Dr. Phil asks all three women what procedures they'd get if they could have whatever they wanted. Krystal says a breast augmentation and maybe liposuction. Kristi says she'd redo her breasts, have liposuction on her stomach and thighs, and get a butt implant. Katie says she just wants her breasts redone.
Katie's husband agrees. "All three women are smokin' hot. They turn heads everywhere they go," Nathan says.
Dr. Rey says he has noticed two disturbing trends lately: Women who look perfect already, but still want something changed, and teen girls pressured by their mothers and/or agents to look better for Hollywood.
Dr. Phil points out that Krystal does pay attention to the media images. She thinks Heidi Klum is the epitome of perfection. Dr. Phil reminds her that even Heidi doesn't look like that naturally. "You're reaching for something that is an illusion," he says.