"Well, she probably wouldn't like you either," Dr. Phil responds as the audience laughs. "Truthfully, it's different strokes for different folks. I just don't believe there is anybody in America that doesn't deserve help."
"The first thing I do is deal with the most critical issues first, and that is survival," explains Dr. Phil. "I immediately see two threats that are looming more than anything else. Number one is financial, because they acknowledge that they are on the brink of collapse. Then I saw Michael, who I believe was absolutely at risk and needed a real structured environment that was loving and caring. I said those are the first two things we have to deal with: Come up with some financial thinking, and get Michael to a place that is safe and nurturing and gives him a chance to do well and grow up to become a productive young man."
Dr. Phil remarks, "I appreciate you saying that. I have focused on those things, Stacy, because when I come in, I do a risk assessment. I want to identify what is broken. I look at this not as a sprint but as a marathon. People are going to get to know you top, side and bottom. They're going to know your best qualities, your worst qualities, and everything in between. Some people aren't going to like you sometimes; they're going to like you other times. Same thing with you," he says, pointing to Chris.
"Every single one of us has a personal truth that we believe about ourselves when nobody else is looking and nobody else is listening," continues Dr. Phil. "I think in this life, we generate the results that we believe we deserve. You can't hide the personal truth. I know there are a lot of things that have to change with you guys because I think you're generating the results you think you deserve. I think you deserve a lot more than that, but that means you have to change from the inside out."