Eric is so sick and tired of tipping that he would like to see tipping abolished. Judy feels inundated with all the people she's supposed to tip, she just wants to know who she should tip, when she should tip and how much to tip.
Dr. Phil asks them, "Do you guys feel like you're held hostage, like you just have to [tip]?"
"You feel ashamed or guilty if you walk off and don't leave a good tip for them," Eric answers.
"I'm not opposed to tipping," Judy says. "I believe in rewarding people for the good service. I'm OK with the concept of tipping. I'm getting a little tired of being asked to tip."
Carla is a waitress who waited on Shane (right) and his friends as they ran up a $450-dinner tab. Shane ate more, drank more and complained more than anyone else at the table, yet paid far less than his share of the bill.
Dr. Phil asks Shane if it's true that he put in just $15 for the bill.
"Well, Dr. Phil," Shane answers, "I was under the influence of a lot of alcohol that night. Normally I tip well, but I was a little bit in a daze."
"You asked for the bill!" Carla interrupts. "I put the check down and you got up and walked away."
Shane's friends unanimously answer, "Yes... he left."
"Does he do this all the time?" Dr. Phil asks.
"Pretty much... it happens more often than it should," say his friends.
Dr. Phil jokingly replies, "OK, so you figure 'I'm a drunk pimp,' so you're earning your dinner, right?"
Susanna thinks that her husband Keith tips far too much. She says she doesn't mind sharing the wealth, but charity begins at home. She normally tips 10 percent. Her husband tips between 15 and 20 percent.
"I think these people work really hard for the most part," says Keith. "Most of the time we get very good service."
Keith realizes that restaurant wait staff are paid minimum wage or less. "They're struggling artists, or struggling to do something else to better themselves. I think that base tip is a minimum of 15 percent."
Looking to shed some light on proper tipping techniques, Dr. Phil seeks the advice of Peggy Post, author of the book The Gift of Good Manners. "Peggy, what do you tip a waiter?"
"Fifteen to 20 percent is the national norm and it's all based on the fact that it's a tradition in our country, and it's rewarding good service.
Dr. Phil adds, "I do think you should tip people. But sometimes you really do get crummy service. What do you do in that situation?"
"First of all, if the service is slow, sometimes it's not the wait staff's fault at all. It's the kitchen, someone called in sick, or they're busy. There are all these factors to weigh in, so it's not just slow service you don't tip for."