In the most powerful exercise yet, Dr. Phil instructs the couples to face their partners.
In a heated voice, he tells them, "Look your partner in the eye. Marriage is not meant to be a competition, it is meant to be a cooperation. And you people go around every day slapping each other in the face! You do it when you say, 'I don't have time for you.' You do it when you say, 'I don't have any love to give you.' You do it when you withhold from them. You do it, and then you run to the next thing and you don't ever see the pain you've caused them."
Dr. Phil walks around the couples. "Look at the person you're causing pain to right now. And I'll tell you what you're going to do today. You're going to slap them in the face today, but you're going to stand there and look them in the eye and see it! You're not going to run and hide this time. You're going to look them in the face! ... Now, get your right hand up. Get it up!" He pulls up the hands of a few participants. "Get your hand up! You're going to slap them and you're going to look and you're going to see the pain it causes in their face! One! Two! Three!"
The couples embrace, all of them emotional and visibly shaken. Some apologize, and some just cry.
"Just hold on to your partners," says Dr. Phil. "Do you want this
Dr. Phil asks all the couples to join him, near a television monitor. "Every time your partner needs love and is denied, it's just like you're slapping them in the face. Every single time you
"I met a woman since I started doing this show that you may have seen, who had a son who was being called names, was being hit, was being bullied. She said it better than I can ever say it. Watch this screen," Dr. Phil instructs, as a video begins to play.
"No," says Kimberly.
"Then you change your game right now," Dr. Phil tells her. To the group, he says, "In every person's life there is a point in time that everything wrong can be made right. You have a second chance. I don't want you feeling as ugly on the inside as that precious young man looked on the outside. It just ain't what it's about."