Tammy says Joyce has called her a bitch, a redneck, and trailer park trash. "She told me I was a piss-poor mother that didn't deserve to have children," says Tammy, because Joyce doesn't agree with how Tammy runs her household. "I do have house rules and they're pretty simple," says Tammy, who describes them as, "Take your shoes off, make your bed, clean your room, eat your dinner."
"An F-ing bitch," clarifies Dr. Phil.
"No, my husband said that," says Joyce.
Dr. Phil turns to Troy: "I'm curious where you are and what you're saying and doing when anybody in this world, your father, a stranger, your mother, a friend, is calling your wife an 'F-ing crazy bitch.' Now I've just got to tell you, I'm just an old Texas boy, but if somebody jumps on my wife calling her those kind of names, there's gonna be a serious problem right there, right then."
Dr. Phil summarizes Terry's justification of his word choice: "'I used the F-word because it's in her vocabulary, but calling her a crazy bitch is because she is.'" Terry stands by his comment.
"And it did and it does and it still is today," says Troy, while Tammy shakes her head. He explains that Tammy always has to feel like she comes first. "Why do I have to choose? Can't I just love my wife and love my parents? I have never had this issue my entire life, except when I met her and I married her."
"Have you left her five times?" asks Dr. Phil.
"Four," corrects Troy.
"No, it doesn't send a good message," says Troy, "but that's why I'm here."
"OK, now if that's true ... I don't understand what business this is of yours," Dr. Phil tells Joyce. The audience applauds. "I understand that you love the children and you want the best for them, but I think what we're talking about is child rearing values, and you're complaining about cleaning the plate, taking off their shoes, having rules in the home, and just frankly, I don't think that's your business."
"I cannot live up to your expectations, Tammy," replies Joyce.
Dr. Phil tells Troy that he has some unique challenges with his blended family, and if he doesn't start making adjustments, he won't be married for long. "You need to love your parents, have a rich and active relationship with them forever. But I believe any time you turn away from your partner to resolve a relationship issue, that's a bad thing. And I think if you have a problem in the marriage, you need to resolve it in the marriage."
The two get into a heated argument, but Dr. Phil gets back to the issue at hand.
"Well, who died and left you in charge?" asks Dr. Phil. "The fact that you think your values should be adopted just because you are inside the building, I just think that's a sense of entitlement and expectancy that is inappropriate. You are a guest in her home, you should support her while you're there."
"Not going to happen," says Joyce.
Dr. Phil tells Joyce if that's the case, then she shouldn't go over to their house. Joyce agrees.