A Neighborhood Divided
Kathleen’s family joins the show. They say that Jennifer’s prior apologies have not been sincere.

Kathleen’s father, Rob, recalls that Jennifer once shockingly yelled at Kathleen, “Tick tock, your time is coming. I wonder what that day will be like.”

“Why put that on a little kid?” Kathleen’s step-mother, Gabby adds. “Especially a little kid who already lost her mom and who is going to lose her life?”

Rob says that aside from posting the atrocious pictures and yelling across the street, Jennifer and Scott filed repeated police reports and court motions, tying up his time in Kathleen's last years. “When I lost my daughter, all I could think was, ‘Man, I wasted so much time. That was time I could have spent with my daughter.’”

Dr. Phil asks Rob what he thinks of Jennifer and Scott’s apologies so far.

[AD]“I think they are just apologizing because they have to,” Rob says. “They are in the national spotlight. What else are they going to do but apologize?”

Becky sees things differently. She says she believes that Jennifer apologized only because she “got caught,” referencing a verbal outburst recorded by local news cameras. She claims that Jennifer has a pattern of acting badly, and then promptly denying any wrongdoing. She says that police reports and witnesses substantiate all of the family’s allegations. “They are nothing but liars,” Rebecca blasts.
Becky lists more hurtful Facebook posts that she believes Jennifer is also responsible for:

“Detroit street party when that kid dies.”

“Dead and gone; only a few more hours 'til party time. I’m going to visit a grave and take a *.”

“You thought the past four years were bad, you haven’t seen nothing yet.”

“I’m gonna * on her grave.”

“I’ll make a * and make a statue of your mother.”

[AD]Scott says that he and Jennifer are only responsible for the pictures posted, and not the above comments.

“She is the most despicable excuse for a human being that I’ve ever witnessed in my entire life.”

Becky pushes Jennifer to be honest about what’s transpired, but Jennifer says much of what she’s said and done has been misinterpreted. The two families say they have video cameras fixed outside their homes which record everything that happens so that nothing can be misread.
“Did you bring this on yourself?” Dr. Phil questions.

“Yes, I did,” Jennifer answers. “With the pictures.”

Dr. Phil questions whether Jennifer is trying to portray herself as the victim, but she says she understands its Kathleen’s family who has been victimized. “I retaliated back when I shouldn’t have,” Jennifer says. “And I feel horrible.”

“We caused all this heartache,” Scott adds.

Both Jennifer and Scott break down while delivering a heartfelt apology.

“That little girl isn’t here, and I don’t have the opportunity to sit here and tell her how sorry I am,” Jennifer says.

[AD]“We are sorry,” Scott says. “We’re sorry for everything that has happened. We feel absolutely terrible. Whether you believe it or not, we’re sorry.”

“Why my daughter?” Rob asks Jennifer and Scott. “I don’t even know you guys.”

“I was just so angry with Rebecca,” Jennifer responds. “I hate myself every day.”

“She didn’t deserve it,” Scott says. “She was an innocent, lovable girl.”

“I think there is tremendous power in forgiveness.”

Jennifer admits that she has a temper, and has underwent counseling and anger management classes. “I’m now a calmer and happier person,” she says, and issues another tearful apology. “I’m sorry. I wish we could go back to when we were all neighbors, watching each other's kids and relying on each other. I don’t expect your forgiveness, but I am sorry. I just want you to know that I’m sorry for everything. I wish there was something that I could do to ease your pain.”

Will Rebecca, at last, accept Jennifer’s apology?

Dr. Phil asks Jennifer, for a final time, whether she admits to the many additional claims Kathleen’s family has alleged, but she, again, limits her responsibility, denying most of them.

“Did you say things that you intended for them to overhear?” Dr. Phil asks Jennifer.

“No, I would just get mad and yell at anyone in my way,” Jennifer responds. “I would walk out of my house not thinking. After counseling, I realize that I have a rage problem, and I don’t do that anymore. I think before I speak.”

[AD]Gabby says that she doesn’t believe that she’ll ever be able to accept Jennifer’s apology. “I remember when she posted, ‘I can’t wait for Kathleen to die.’ She wished that it would be soon, and she would die like her mother did,” she recalls. “Well, we were always told as kids to be careful what we wished for. Now, our daughter is gone, and she got her wish. She has to live with that for the rest of her life. She has to live with hurting a little girl who had already lost her mother and was losing her own battle.”

Rob is left to deliver any final comments and, at last, accepts Jennifer’s apology. “Kathleen would have forgiven you, so I forgive you,” he says. “It doesn’t mean that I like you. It doesn’t mean that I want to be your friend. But I’m not mad at you. And this is the end of it."