What happens when a household is in total meltdown and filled with constant battles? Meet a mother who is afraid of her 17-year-old son, and the stepfather who says he's caught in the middle. But is the boy the only one to blame for the chaos in the house?

Sandi says her son, Michael, is totally out of control. She claims he gets abusive with her during their frequent fights, and she's called the police seven times. Michael says his mother is crazy.

Michael says the fighting is not all his fault. Is he being real with himself? To Michael's surprise, Dr. Phil plays the threatening voicemails his parents recorded on tape. And, Sandi's shocking behavior is also caught on tape. 

Robin is so outraged by Sandi's behavior, she leaves her seat and joins the family onstage. Find out her passionate message for the parents. When Michael begins to open up, will Sandi and Jim take ownership for their contribution to this relationship?

Michael's combative relationship with his stepfather, Jim, is adding to the problems. Their fighting has become physical, and on one occasion, Jim was thrown to the ground. Could there be more underlying the problems?