Tracy is a successful, working actress who has appeared on many daytime soap operas including The Bold and The Beautiful and The Young and The Restless.

She wrote into the show urgently seeking Dr. Phil’s help for her real-life drama of her hoarding 71-year-old-mother, Robin, who could be evicted from her home at any minute. Tracy claims her mother’s homes have always been filled with filth, chaos, and animals, and she’s never taken responsibility for the conditions Tracy lived in growing up. Tracy says she feels like the child of a drug addict, except the drug is hoarding, and she’s looking for Dr. Phil’s help to truly change her mom’s behavior before she’s back in another house of filth again. Robin says she knows she needs help with her hoarding, but the idea of getting rid of her possessions gives her anxiety. She says she’s ready to fix herself with the help of Dr. Phil, and this show is an answer to her prayers.

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