Jennifer and her husband, David, claim their 12-year-old daughter scratches and hits them, and destroys their property. 

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The preteen admits she “hates rules,” and has even manipulated her parents. On Thursday’s episode of Dr. Phil, she says that she sometimes wonders if her parents love her. Her parents are dismayed to hear and assure her that they love her.

WATCH: ‘I See A Lot Of Potential In Her,’ Young Woman Says About 12-Year-Old At Odds With Her Parents
 

Dr. Phil tells Jennifer and David why he believes their current parenting style isn’t working – and how they can rebuild their relationship with their only child. Hear his advice in the video above.
 
This episode airs Monday. Watch more here.

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