Ashley and her mother, Shelli, lived across the street from Louise and David Turpin, the California couple accused of torturing, starving and chaining their 13 children, when they lived in Texas. Ashley says at the time, she was a young girl and was friends with the three oldest children, Jennifer, Joss, and Jessica.

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“The only time I ever saw them was in the late afternoons after I got home from school and into the early evening,” she tells Dr. Phil in an exclusive interview airing Monday. “Sometimes, you could hear them outside late at night.”

Shelli recalls what she says happened when she spoke to the kids. “I asked their names, and the older girl, she was, like, ‘Well, we’re not really allowed to tell anyone our names,’” she says.

WATCH: ‘I Know My Sister Was Strange’ Says Sister Of Accused Child Abuser Louise Turpin

Hear more of their story in the video above.

The Turpins eventually moved to California, where, on January 14, 2018, Louise and David were arrested when their 17-year-old daughter reportedly escaped from the home and called 911. When police arrived, they say they found children chained to the beds and learned that the kids, ages 2-29, were only allowed to shower once a year, were not allowed to use the bathroom and could only wash their hands up to their wrists. The Turpins are facing 37 felony counts of torture, false imprisonment and child abuse and if convicted, could each face 94 years in prison. They have entered not guilty pleas.

WATCH: The Latest In The Case Of Louise And David Turpin Accused Of Starving, Torturing And Chaining Their 13 Kids In So-Called 'California House Of Horrors'

On Monday’s episode, hear from Louise’s sister as she shares stories from their childhood. Check here to see where you can watch.

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Former Neighbors Detail What They Claim They Saw Inside Louise And David Turpin’s Home When They ‘Disappeared’