Rich and Kathy say their lives changed forever in 30 seconds on the night of January 7, 2009. Their house burst into flames and their 10-year-old daughter, Reina, was trapped inside, before Rich went back in to rescue her.

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“She was barely breathing. It was horrific,” Kathy says. “She was in a coma for a week. Her body was covered with third-degree burns. She had about 2,000, 3,000 staples. Reina’s skin had basically melted.”

Reina survived and received a $1.5 million settlement, but Kathy and Rich say the now 20-year-old has dropped out of college, parties, smokes marijuana and is irresponsible and reckless with her money.

WATCH: Dr. Phil And Robin Share A Personal Story That Will Move You To Tears

Could the parents’ be contributing to Reina’s behavior? Hear their story in the video above and why Dr. Phil tells them they are parenting from guilt. Are they ready to change?

On Thursday’s episode, hear what Reina says about her behavior. And, when offered an opportunity to change her life, will she grab ahold? Check here to see where you can watch.

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'I Don't Have Anything Else To Do, So I Spend Money,' Says 20-Year-Old Living Off Settlement Payout