In an effort to unite their community, police, city leaders and residents of a Dallas community came together for a town hall meeting to discuss the issues most important to them.

“We are going to discuss the hard issues that many times people turn and run from,” says Toni Pickens, CEO/Founder, Operation Blue Shield, who organized the event.

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As part of Dr. Phil’s Behind the Badge initiative to introduce viewers to extraordinary police officers and departments around the country, he attended the town hall meeting where hundreds gathered to discuss how to create trust and unity among their community.

“I want to humanize my profession,” says Chief of Police, Grand Prairie, Texas, Steve Dye. “I want people to know that police officers are community members. We all want the same goals.”

WATCH: How Two Police Officers Are Building A Bond With Their Neighborhood And Its Residents

Officer Tommy Norman, of the North Little Rock Police Department, who gained notoriety recently on social media, explains, “There’s two key components: There’s creating relationships and then keeping the commitment to those relationships. It’s getting out of your police car, sitting on front porches. It’s getting to know people’s stories, becoming their friend. It has to be authentic. It has to come from the heart. It has to be genuine.”

Watch more from the town hall in the video above. This episode of Dr. Phil airs Monday. Check here to see where you can watch.

If you want to nominate a police officer or department, click here.

Season 16 of Dr. Phil premieres Tuesday, September 12. Check here to see where you can watch.