Nicole says she knows her struggle with alcohol is a “life or death situation” however, the morning she was due to meet with Dr. Phil, she left the hotel and was later found intoxicated at home. Nicole later returned to the studio but refused to go out on stage.

TELL DR. PHIL YOUR STORY: Life in crisis?

Visiting with Dr. Phil off-stage, Nicole opens up about her painful past. Her parents, Nels and Christi, watch from the stage as he refers her to the dual diagnostic and treatment program at Creative Care.

“I started crying when I saw Nicole relax,” says Nels. “We’ve not seen Nicole relaxed in years.”

“I really believe that she will go for it and that she wants to get help,” says Christi. “I think she will be successful if given the right treatment.”

This episode airs Thursday. Check here to find out where you can watch.

TELL DR. PHIL YOUR STORY: Know a total train wreck?

Dad Claims His Daughter Is ‘Literally Drinking Herself To Death’