They say they have grounded her, turned off her cell phone, and even sent her off to boarding school – but nothing has worked.
Their daughter insists she’s not a bad kid, that she’s just a normal teenager. She says she loves her parents -- but that they need to step up and be better parents and spend more time with their kids.
“Probably a day, two days at the most,” Troy says.
Watch the video above as Dr. Phil lists off some of the things Maria and Troy claim Ashlyn has done – and what the punishment has been each time. What does Dr. Phil think may be contributing to the teen’s behavior? Watch more from this episode here.