Maria, a store manager from Tuscon, Arizona, says that after watching a customer grab hundreds of dollars of merchandise on store surveillance video and head for the door, she had no choice but to stop her.
“I ran after her. Her arms were completely full,” Maria says. “For someone to come in here and steal made me very upset.”

Watch video from the incident in the video above. And hear why Maria says she decided to try to stop the thief.
On Thursday’s episode of Dr. Phil, "License to Steal: The Shoplifting Crisis," Dr. Phil devotes his platform to the current shoplifting crisis that is sweeping the nation – an epidemic that, according to experts, is costing the retail industry over $45 billion a year. Hear from an admitted organized retail criminal and what law enforcement says are the biggest challenges. Check local listings to see where you can tune in.

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