Jack and Robin Firestone say they were in a taxi coming back from the Eiffel Tower on August 31, 1997 when they arrived on the scene of an accident in a Paris tunnel. Robin says she quickly noticed “blinding, flashing lights” and a car that looked like an “accordion.”

TELL DR. PHIL YOUR STORY: Are you involved in a story making headlines?
 
“There wasn’t a single soul that we saw that was helping, assisting, doing anything,” Robin says. “There were people who were taking picture after picture. The scene was unprotected, which blew my mind.”

WATCH: Expert Says He Recreated Exactly What Princess Diana Experienced In The Final Moments Of Her Life
 

It wasn’t until the next day that they say they learned one of the passengers in the car was Princess Diana.
 
Hear more of what they encountered in the video above, including how they say they finally got the French police to listen to their account of events that night.
 
On Monday’s episode of Dr. Phil, a private investigator and expert share their theories about what they believe happened to cause the accident. And, hear from Dylan Howard, host of the podcast “Fatal Voyage: Diana: Case Solved." Check here to see where you can watch.
 

Princess Diana: The People’s Princess

This video is unavailable because we were unable to load a message from our sponsors.

If you are using ad-blocking software, please disable it and reload the page.
Playing Princess Diana: The People’s Princess