Kristen admits that she has spent close to $400,000 buying stuff – but she insists she’s not a hoarder. She says she has 30,000 T-shirts, 500 pairs of shoes, 300 outfits for her dog, and piles and boxes filling her home and her grandmother’s home, which she recently purchased.
 
Kristen’s friends say they’re concerned about her because they say her hoarding is isolating her from others.
 

Kristen shares with Dr. Phil that when she doesn’t get the love and support from people in her life, she goes thrift shopping, and that it’s easier to have a relationship with her “stuff” than other people.
 
Dr. Phil and Dr. Deena Manion, psychologist and clinical social worker, share what they believe may be driving Kristen’s behavior.
 
“A lot of times, a traumatic event or something that happens – a loss, an abandonment, something like that – can really create this to be a lot worse,” Dr. Manion says.
 
“I think the first thing to do is find out what’s going on with you mentally, and emotionally, and neurologically,” Dr. Phil says.
 
Hear more of their advice for Kristen in the video above.
 
This episode, "'The Happy Hoarder'," airs Thursday. Check local listings to see where you can watch.

WATCH: Woman Accused Of Being A Hoarder Says Collecting Stuff Is ‘Easier’ Than Having Relationships With Others

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