“My daughter Shawna is physically and verbally abusive to my 12-year-old granddaughter,” claims Vicki. “Shawna tells my granddaughter that she hates her, that she is worthless and stupid, a bitch. Shawna has even told her that she should have aborted her.”

TELL DR. PHIL YOUR STORY: Drama Queen or King in Your Family?

Vicki says that when Shawna gets angry, she lashes out. She claims she has seen Shawna hit her 12-year-old daughter with a belt and her hand, and alleges that she has discovered bruises on the child’s body.

“It is totally inexcusable,” Vicki says.

Shawna doesn’t deny many of the accusations – she says it’s discipline. She says she is a great mom and says her daughter is ungrateful.

WATCH: Woman Says She ‘Put The Fear Of God’ In Daughter As Discipline

Vicki also says that Shawna treats her daughter like her “own personal Cinderella.”

“She’s making her do household chores an 11- or 12-year-old should not have to do,” Vicki says. “One time, Shawna had my granddaughter in the hot sun when it was over 90 degrees that day, cleaning out the inside of her car for hours. Another time, I walked in she was scrubbing down the kitchen with undiluted bleach. It’s absolutely ridiculous.”

WATCH: 12-Year-Old Says She’s Desperate To Stop The Hitting, Screaming, Fighting With Mom

Shawna admits that she has her daughter do chores, explaining that sometimes it’s because tasks need to get done around the house and other times, it’s for punishment.

“She has to do dishes, sweep the floor. She does wipe down the cabinets, mop the floor. She vacuums, picks up the dirty clothes, cleans behind the couches. I make her do the laundry,” Shawna says. “If she does not do her chores correctly, she not only has to redo them, but I’ll add another one on.”

In the video above, Vicki shares why she believes Shawna is neglecting her duties as a mom. And, Dr. Phil doesn’t mince words when he tells Shawna what he thinks about her behavior. This episode of Dr. Phil airs Wednesday. Check here to see where you can watch.

TELL DR. PHIL YOUR STORY: Is Unbelievable Drama Dividing Your Family?

Man Says He Stands By Wife’s Strict Disciplining Of 12-Year-Old Daughter