Collette says someone claiming to be an attorney with the fraud department of the Mexican government contacted her in 2019 to tell her she was entitled to $38,580 in settlement money from a class-action suit involving her timeshare in Cabo San Lucas. Since then, she says she’s sent upward of $200,000 in “international taxes and fees” to try to secure the windfall.

“If I didn’t pay the fees, I was told I would be charged with wire fraud,” says Collette, who admits she has yet to see any of the money she was promised. She says she has borrowed money from her daughters, maxed out credit cards, and fallen behind on her mortgage to keep up with the demands for payment.

Collette’s daughters Tywanda and Tiffany say they’ve tried to convince their mother that the settlement doesn’t exist and she’s being taken advantage of.

Watch the video above to find out why Collete says she doesn’t believe she’s being scammed.

This episode of Dr. Phil, “An International Timeshare Scam is Bankrupting Our Mom!” airs Friday. Check your local listing to find out where you can watch.

If you live in the U.S. and believe you have been the victim of a timeshare scam via the internet, visit the FBI’s special website: to file a complaint.

WATCH: ‘She Doesn’t Believe It’s A Scam,’ Says Woman Whose Mother Claims She’s Getting A $38,580 Settlement

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